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Could not connect to Data Science Studio server

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Could not connect to Data Science Studio server

Hello,



I installed DSS on a mac, OS Yosemite 10.10.15.



While starting DSS, the chrome browser open an empty page with the following text :



"Could not connect to Data Science Studio server



Please check if DSS server is running.



Unknown error

HTTP code: 502, type: Gateway error"



I got no firewall on. DSS have been uninstalled 3 times.



 



Thanks in advance for your help.



 



Grégory



 



 

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7 Replies
Level 1
there is an incompatibility issue with the startup scripts and recent JVMs (I am using 11), regarding logging of garbage collection events.

without knowing all of the details, I fixed the problem by hacking the script "java.py" in

/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/dkuinstall

and disable:

# if addGCLogging and jvm[0] in [ "hotspot", "openjdk" ]:

# if jvm[1] >= 9:

# ret += " -Xlog:gc,gc+cpu=info:stderr:t,um,l,ti,tg"

# elif gc == "g1":

# # G1 on Java 8 is very very verbose, so don't print GC details

# ret += " -Xloggc:/dev/stderr -XX:+PrintGCTimeStamps"

# else:

# ret += " -Xloggc:/dev/stderr -XX:+PrintGCDetails -XX:+PrintGCTimeStamps"
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Level 1
Is there an update to DSS? I am facing the same issue when I install DSS on Windows using linux sub system - Ubuntu and I am unable to locate java.py with the above content in order to disable them.
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Dataiker
Dataiker
Hi,

Nice work 🙂 We confirm that Java 11 is not yet supported. Support is upcoming in the next DSS release.
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Dataiker
Dataiker
It may take some time for DSS to load. Have you tried again after few minutes?
Jeremy, Product Manager at Dataiku
Level 1
Author
done, thanks for your help.
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Dataiker
Dataiker
OK. So there is a problem somewhere. We would need the logs in order to help you. Could you open a ticket on our support page (link in the right column)? Please attach the logs that you have in this folder: ~/Library/DataScienceStudio/dss_home/run/ (where ~ is the home folder of your user). Thanks.
Jeremy, Product Manager at Dataiku
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Level 1
Author
Well I waited a very long time, and tried again and again but it keeps giving me the same message.
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