snowflake connection is working fine from Dataiku , however fetching the table preview throws error

Maheswara Rao
Registered Posts: 2 ✭
Failed to read data from table
Failed to read data from table, caused by: SnowflakeSQLException: JDBC driver internal error: exception creating result java.lang.NoClassDefFoundError: Could not initialize class net.snowflake.client.jdbc.internal.apache.arrow.memory.RootAllocator at net.snowflake.client.jdbc.SnowflakeResultSetSerializableV1.<init>(SnowflakeResultSetSerializableV1.java:368).
HTTP code: 500, type: com.dataiku.dip.exceptions.DataStoreIOException
Operating system used: alma linux 8.10
Operating system used: alma linux 8.10
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Answers
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Alexandru Dataiker, Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 1,250 Dataiker
Hi, Could you please open a support ticket and include the instance diagnostics generated immediately after reproducing the issue?
https://doc.dataiku.com/dss/latest/troubleshooting/diagnosing.html#getting-an-instance-diagnosis -
The issue was already resolved & opened a support case too..It was an issue at network level that was not allowing to preview the tables.