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error when starting dataiku-dss-5.0.5: The native API dll was not found

jeff_maddocks
Level 1
error when starting dataiku-dss-5.0.5: The native API dll was not found
Hello,

I'm running Windows 10 Pro with hypervisor enabled. I get the following error when starting dataiku-dss-5.0.5 for the first time:

The native API dll was not found (C:\WINDOWS\system32\WinHvPlatform.dll) (VERR_NEM_NOT_AVAILABLE).

VT-x is not available (VERR_VMX_NO_VMX).

Result Code: E_FAIL (0x80004005)

Component: ConsoleWrap

Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}
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1 Reply
jereze
Community Manager
Community Manager

Hi Jeff,



You will find some help in the Troubleshooting section of the documentation page for virtual machine installation.



Jeremy

Jeremy, Product Manager at Dataiku
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