error when starting dataiku-dss-5.0.5: The native API dll was not found

jeff_maddocks

Hello,

I'm running Windows 10 Pro with hypervisor enabled. I get the following error when starting dataiku-dss-5.0.5 for the first time:

The native API dll was not found (C:\WINDOWS\system32\WinHvPlatform.dll) (VERR_NEM_NOT_AVAILABLE).

VT-x is not available (VERR_VMX_NO_VMX).

Result Code: E_FAIL (0x80004005)

Component: ConsoleWrap

Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

jereze

Hi Jeff,

You will find some help in the Troubleshooting section of the documentation page for virtual machine installation.

Jeremy