Added on April 1, 2025 11:12PM
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Replies: 5
Hi - Please see below my goal, methodology, and the challenge I am facing. Thanks in advance for your help.
GOAL: I want to get the export of my dashboard every Monday morning with the most up-to-date data.
METHODOLOGY: I set up a scenario that is time triggered to run on Monday 8AM. First step of the scenario is to build the datasets that the dashboard references (I force-build the dependencies). Second step is to export the dashboard. I use the settings shown below.
CHALLENGE: The dashboard exports fine. First page shows the updated charts with the most recent data, but second page is showing the "loading" icon instead of the charts themselves. I am unable to get the charts from the second page through the scenario.
Try adding a "Refresh statistics and charts cache" scenario step after building your datasets but before the export the dashboard step.
Hi!
I hope that you are doing well.
I was wondering the exact version of DSS you are using here?:)
Best,
Yasmine
If you are on a version lower than 13.4.3 could you please upgrade? We have a fix for slow loading of dashboard which would be a cause to the behavior you are experiencing above (see: 
DSS 13 Release notes — Dataiku DSS 13 documentation
) . If you are using the latest version please let me know.
Best,
Yasmine
Thanks for the response Yasmine! Looks like upgrade would solve the issue, but I tried @Turribeach 's solution and it worked. Since I need to plan the right time for the upgrade to avoid any disruptions for the users, I will use that solution until then.
Awesome! Thanks for the workaround @Turribeach
And yes it should be all good after the upgrade:)
