Problem loading my Profile from another Laptop, yes amazing

Carl

Hi,

I've recently starting using another laptop to work with dataiku, and when I connect to my account, all information is gonne? my certifications, and so on.

Can you please help me to get tyhem back ?

Operating system used: MacOS SONOMOA 14.6

Turribeach

So I can see mine without issues so I presume it's only affecting you. I did notice I am being redirected to a different site when I click on "My Accademy Profile" (https://accounts.skilljar.com/accounts/profile/). Make sure you are using the same email account you used to do the courses. If still wrong your best bet might be to post in the Community Feedback area.

Turribeach

Explain exactly wehat you mean by "connect to my account". Is this connecting to Dataiku Cloud, Dataiku Community, Dataiku on-prem, Dataiku in your Mac Laptop? What certifications are you talking about? Is this Dataiku Academy ones? Or Achievements on a Dataiku environment? It's really hard to tell what exactly is your issue without further information.

Carl

Ok, i mean when i sign in into dataiku academy i don't see my certifications anymore, my profile is empty, but I got all certificate, trought basic to developer

Carl

I found my profile in Academy, it's a different link indeed.

Thank you for your help