Error while installing dataiku DSS on windows 10

Options
jL
jL Registered Posts: 1

Operating system used: windows 10

Answers

  • tgb417
    tgb417 Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS ML Practitioner, Dataiku DSS Core Concepts, Neuron 2020, Neuron, Registered, Dataiku Frontrunner Awards 2021 Finalist, Neuron 2021, Neuron 2022, Frontrunner 2022 Finalist, Frontrunner 2022 Winner, Dataiku Frontrunner Awards 2021 Participant, Frontrunner 2022 Participant, Neuron 2023 Posts: 1,595 Neuron
    Options

    @jL

    Welcome to the Dataiku Community.

    Although, I don't know exactly the resolution to your problem.

    I've been experimenting with GPTChat and it suggests the usual kind of things. (see below)

    If that does not work. The support team at Dataiku are good to work with. Here are some instruction for geting in touch with the team.

    https://doc.dataiku.com/dss/11/troubleshooting/obtaining-support.html#editor-support-for-all-other-dataiku-customers

    Here is what GPTChat had to say.

    "I'm sorry to hear that you're experiencing an error with the Dataiku DSS 
    installer. This error message indicates that the installation process has
    failed. There could be several reasons for this error, such as an issue
    with the installation file, insufficient permissions, or a conflict with
    other software on your system.


    To troubleshoot this issue, you can try the following steps:

    1. Check that you have downloaded the correct installation file for your
    operating system and version of Dataiku DSS.


    2. Ensure that you have sufficient permissions to install software on
    your system. If you are not an administrator, you may need to contact
    your IT department for assistance.


    3. Disable any antivirus or firewall software temporarily to see if it
    is interfering with the installation process.


    4. Try running the installer as an administrator by right-clicking on
    the installation file and selecting "Run as administrator."


    5. If none of the above steps work, you can try uninstalling any
    previous versions of Dataiku DSS and then attempting to install the
    latest version again.


    If you continue to experience issues, you can contact Dataiku support
    for further assistance."

  • AlxB
    AlxB Dataiker, Registered Posts: 8 Dataiker
    Options

    Hello!

    Would you be able to share the following log file?

    C:\Users\dell\AppData\Local\Dataiku\DataScienceStudio\dss_home\run\install.log

    Best regards,

    Alex B

Setup Info
    Tags
      Help me…