Jira connection

Nick_Pedersen

Hi,

I am trying to connect to a Jira board through the plugin, but I seem to be doing some incorrectly and I don't understand the error message. I have the domain and all the api token in place the described in the plugin documentation, but I am not able to pull anything. Any idea what I am doing wrong?

I am not sure about the "dashboard id"

I am trying to extract from this project or board 'PPS' = https://maersk-tools.atlassian.net/jira/core/projects/PPS/board

But anything I do gives this error> Test failed: Failed to read from python dataset : <class 'requests.exceptions.ConnectionError'> : [Errno None] None: 'None'

Catalina

Hi @Nick_Pedersen
,

You should use the subdomain value `maersk-tools` instead of https://maersk-tools.atlassian.net in the settings.

The dashboard id is displayed in the URL when you navigate to the board.

Nick_Pedersen

Hi Catalina.

Thank you very much. Not entirely sure how we all missed the now very clear description of sub domain in the config:)

Nick_Pedersen

Actually @CatalinaS
, now we can access the domain, but we can't figure out how to manoeuvre to the right data. We are trying to access this Jira board. But we are not able to find it. Nothing shows up when looking for dashboard "PPS". Any ideas from this?

GlaiTana

Good day,

Replying to this topic since I am also having issues in connecting Jira via Plugin. This is the error I am having. Any idea on what is wrong in the proxy?

Failed to read from python dataset : <class 'requests.exceptions.ProxyError'> : [Errno None] None: 'None'

Thanks in advance