Unexpected EDA kernel failure

rbonazzoBfw

Hi,

Creating my first project,

the dataset is a Psotgresql table with 5 Milions of invoices, the customer need some stats about those data.

So I create a Dss, create the following flows

1. Import data from DB [OK]
2. Prepare the data [OK]
3. Run the JOB [OK]
4. Try the Stats with the first records [OK]
5. Try the Stats or other Graph with all the data I receive the following error

Unexpected EDA kernel failure com.dataiku.dip.exceptions.CodedException: Could not stream sample to EDA Python kernel, caused by: CodedException: Could not stream sample to EDA Python kernel, caused by: EOFException: null More information on this error in DSS documentation Additional technical details: HTTP code: 500,Code: ERR_EDA_COMPUTE_KERNEL_FAILURE, type: java.util.concurrent.ExecutionException

Any suggestions?

Thanks for your help

Rinaldo

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Operating system used: MAcOs

Clément_Stenac

Hi,

Could you please open a support ticket according to the procedure here: https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#editor-support-for-dataiku-customers

Please attach a diagnostic of the DSS instance: go to Administration > Maintenance > Diagnostic tool and attach the resulting file. Note that you need to be the administrator of the DSS instance - else you'll need to ask your admin.

If the resulting file is too large for mail (> 15 MB), you can use https://dl.dataiku.com to send it to us.

Please don't forget to send the link that is generated when you upload the file together with your support ticket.