Error to upload file from my pc

Kevinsbb
Kevinsbb Registered Posts: 1 ✭✭✭
in General Discussion

I want to upload xlsx/csv file but I have this error :

Oops: an unexpected error occurred

<html> <head><title>500 Internal Server Error</title></head> <body bgcolor="white"> <center><h1>500 Internal Server Error</h1></center> <hr><center>nginx</center> </body> </html> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page -->

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HTTP code: 500, type: unknown

thanks to help me

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Answers

  • fchataigner2
    fchataigner2 Dataiker Posts: 355 Dataiker

    Error 500 is too generic to say anything from just the error message here. You need to grab a diagnostic of the instance (from Administration > Maintenance > Diagnostic tool) and open a support ticket with it

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