Error in webapp

[legion_21]

Hi there,

I have been getting this error in my webapp like below

error occured, no lines available in input

The same code is working fine in my designer environment, but when I promote it to Automation I am getting this above error. Can you someone please help me with this issue?

Attached the screenshot, FYR

Thanks in advance.

[JordanB]

Hi @legion_21,

For this error, we would need to look at a job diagnostic (from the job page, click on Actions > Download job diagnosis). Would you please send us the log from the output? If you do not feel comfortable sharing it here, please feel free to open a support ticket.

Thanks!

Jordan

[legion_21]

I am sorry @JordanB, but I couldn't share it. Can you please let us know, what can we look for in the job diagnosis. So that, it will be helpful for us to investigate further.

[JordanB]

Hi @legion_21,

Sure, if you open the logs, you should see a stack trace that should indicate where this error message is originating. The error may be a database or permissions-related issue, as the error indicates that no lines are available. Databases connections need to be remapped from the design to the automation node, so I would first check the logs and see if there is any indication of the database being used and make sure you can access it from your automation node.

Please let me know if you have any further questions.

Best,

Jordan