We do not have enough information on the problem (copies of error messages and diagnosis would be helpful). From the last comment you posted, it seems that the behaviour is at the machine level, so linked to Windows WSL.
Our software is designed to run on Linux x86-64 machines, as stated in our requirements: https://doc.dataiku.com/dss/latest/installation/requirements.html. While you may be able to run with Windows WSL with some work, it is not a setup we officially support today.
For an easier trial of our software, would you have a Linux server available in your organization (not WSL)? Else, we offer cloud trial instances for 2-week testing which do not require any installation on your side: https://www.dataiku.com/dss/trynow/saas