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Slowdown in running jobs and scenarios

Solved!
tucel
Level 2
Level 2
Slowdown in running jobs and scenarios

Hello,

We have faced a slowdown in running jobs and scenarios sharply. For example, average runtime of the one of our active scenarios was 30 seconds, but we see that runtime went up to 4 minutes in last 2 days. We are searching the reasons for this slowdown, but couldn't reach a proper result. Do you have any idea about this kind of causalities come from, where should we search? Does internet connection stability affect that?

Regars,

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1 Solution
AlexT
Dataiker
Dataiker

Hi @tucel ,

Depending on what the scenario is doing network slowness can affect the duration.

Degraded performance to cloud storage, SQL database could also be a factor. 

I would suggest you raise a support ticket with a 30s scenario diagnostics and 4min scenario runs we may be able to provide additional insights

https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#guidelines-for-submitting-...

 

 

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2 Replies
AlexT
Dataiker
Dataiker

Hi @tucel ,

Depending on what the scenario is doing network slowness can affect the duration.

Degraded performance to cloud storage, SQL database could also be a factor. 

I would suggest you raise a support ticket with a 30s scenario diagnostics and 4min scenario runs we may be able to provide additional insights

https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#guidelines-for-submitting-...

 

 

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tucel
Level 2
Level 2
Author

Hi,

After raising a support ticket, the issue was found  on a slowdown of access to cloud.  

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