File Upload Failure - Unknown Error

LucaP23
Level 1
File Upload Failure - Unknown Error
 

Anyone know why I can't upload any bigger files into my flow? It has just recently stopped working yesterday and I think it has to do with the excel I am trying to upload

 

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3 Replies
CatalinaS
Dataiker

Hi @LucaP23 

What is the size of the file that you are trying to upload?

Does it work if you export the data to CSV and load the CSV into DSS? 

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LucaP23
Level 1
Author

Hi Catalina,

 

It is 554MBs - and it is too big for my laptop to manipulate it in any way. Even if I open / close it, it will freeze and crash my excel. So I am unable to try the CSV suggestion. 

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CatalinaS
Dataiker

Hi @LucaP23,

The error message indicates "HTTP code 0, type: unknown". This means this is a network related issue caused either by a proxy (between your browser and DSS) or antivirus software installed on your host.

For further investigation please open a support ticket and provide additional information such as a diagnostic of your DSS instance or a HAR file.

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