Automation course: compute_merchant_census_tracts fails

Solved!
Herve
Level 4
Automation course: compute_merchant_census_tracts fails

I am using Dataiku cloud free trial version so I can use scenarios and complete the https://academy.dataiku.com/path/advanced-designer/automation-course-1 

I have installed the Census USA and Reverse geocoding Plugins as required. 

Yet compute_merchant_census_tracts fails with the following errors : 

16:49:14] [ERROR] [dku.containers.kubernetes] - Unexpected status received while waiting for logs, will mark logs as failed: Error from server (BadRequest): container "c" in pod "dataiku-exec-customcode-get-block-from-lat-lon-bnkideh-5krst" is waiting to start: image can't be pulled

[16:49:14] [ERROR] [dku.recipes.code.base] - Could not get kubernetes job logs
[16:49:14] [WARN] [dku.recipes.code.base] - Will not delete kubernetes job for debugging
[16:49:14] [DEBUG] [dku.remoterun.registry] - Finished with container execution customcode-get-block-from-lat-lon-bnkideh
[16:49:14] [DEBUG] [dku.resourceusage] - Reporting completion of CRU:{"context":{"type":"JOB_ACTIVITY","authIdentifier":"blanc.herve@gmail.com","projectKey":"DKU_TUT_AUTOMATION_1","jobId":"Build_transactions_unknown_scored__NP___merchant_census_tracts_joined__NP__2023-03-28T16-47-37.454","activityId":"compute_merchant_census_tracts_NP","activityType":"recipe","recipeType":"CustomCode_get-block-from-lat-lon","recipeName":"compute_merchant_census_tracts"},"type":"SINGLE_K8S_JOB","id":"YX10FUt5B7u4WFvY","startTime":1680022151887,"singleK8SJob":{"k8sClusterId":"__builtin__","executionId":"customcode-get-block-from-lat-lon-bnkideh"}}
[16:49:14] [INFO] [dku.flow.activity] - Run thread failed for activity compute_merchant_census_tracts_NP
java.io.IOException: Error while checking kubernetes logs, returned 1
Error from server (BadRequest): container "c" in pod "dataiku-exec-customcode-get-block-from-lat-lon-bnkideh-5krst" is waiting to start: image can't be pulled

	at com.dataiku.dip.containers.exec.KubernetesExecUtils.waitForLogStart(KubernetesExecUtils.java:1403)
	at com.dataiku.dip.dataflow.exec.AbstractCodeBasedRecipeRunner.executeKubernetesCodeRecipe(AbstractCodeBasedRecipeRunner.java:210)
	at com.dataiku.dip.recipes.customcode.CustomPythonRecipeRunner.run(CustomPythonRecipeRunner.java:88)
	at com.dataiku.dip.dataflow.jobrunner.ActivityRunner$FlowRunnableThread.run(ActivityRunner.java:375)
[16:49:14] [INFO] [dku.flow.activity] running compute_merchant_census_tracts_NP - activity is finished
[16:49:14] [ERROR] [dku.flow.activity] running compute_merchant_census_tracts_NP - Activity failed
java.io.IOException: Error while checking kubernetes logs, returned 1
Error from server (BadRequest): container "c" in pod "dataiku-exec-customcode-get-block-from-lat-lon-bnkideh-5krst" is waiting to start: image can't be pulled

	at com.dataiku.dip.containers.exec.KubernetesExecUtils.waitForLogStart(KubernetesExecUtils.java:1403)
	at com.dataiku.dip.dataflow.exec.AbstractCodeBasedRecipeRunner.executeKubernetesCodeRecipe(AbstractCodeBasedRecipeRunner.java:210)
	at com.dataiku.dip.recipes.customcode.CustomPythonRecipeRunner.run(CustomPythonRecipeRunner.java:88)
	at com.dataiku.dip.dataflow.jobrunner.ActivityRunner$FlowRunnableThread.run(ActivityRunner.java:375)
[16:49:14] [INFO] [dku.flow.activity] running compute_merchant_census_tracts_NP - Executing default post-activity lifecycle hook
[16:49:14] [INFO] [dku.flow.activity] running compute_merchant_census_tracts_NP - Done post-activity tasks

 

0 Kudos
1 Solution
AlexT
Dataiker

Hi @Herve,
There was a temporary issue with an image for the respective plugin. The issue should now be resolved.

If you have any further issues, you can always reach out directly via chat https://knowledge.dataiku.com/latest/dataiku-cloud/support/index.html .

Thanks

View solution in original post

4 Replies
AlexT
Dataiker

Hi @Herve,
There was a temporary issue with an image for the respective plugin. The issue should now be resolved.

If you have any further issues, you can always reach out directly via chat https://knowledge.dataiku.com/latest/dataiku-cloud/support/index.html .

Thanks

jmoreno11
Level 1

hi, I am facing same issue even with latest plugin updates, any further information on this issue?

0 Kudos
AlexT
Dataiker

@jmoreno11 Can you please open a support chat if you are using Dataiku Cloud so we can have a look. 
If you are using installed DSS please open a support ticket.

Thanks

0 Kudos
jmoreno11
Level 1

Hi Alex,

 

thanks for your reply. I am using my company account (Schlumberger) but every time I try opening a support chat, directly from my open project, it directs me to a general SLB support page.

0 Kudos