Help to configure DSS

Hi Mattia,

This error typically means that the browser you used does not have full access to the Internet. It is likely a firewall/proxy issue.

Could you please confirm whether you are using a network that has Internet access control, or if you have anti-virus/security software that may be interfering?

Hello Mattia,

Just to confirm, are you able to open this link in your browser? https://my.dataiku.com

Also, could there be any background security/firewall software on your computer (outside of your browser) that may be affecting DSS? If that's not the issue, you could also try using a different network, in case you are using one with restrictions (ex. some school/company networks).

Hello Mattia,

In that case, this is most certainly an issue with a proxy, firewall, or other security software. Are you using a VPN? I see that you are a student; this issue can also occur if you are on a restricted work/school laptop or network.

Hello Mattia,

I would recommend checking any firewall/VPN/security software settings you have that may be interfering, or trying from a different network if you are on one with security restrictions.

Hi Mattia,

Since we appear to be blocked here, I'd like to recommend you use the free academic plan on Cloud instead, as you seem to be a student. It's for one year.

https://www.dataiku.com/company/dataiku-for-the-future/academic-program/

Otherwise, I recommend opening a support ticket so we can provide more assistance.