Failed to create Tutorial - v13.4

Togzhan

Hello!

I am trying to create tutorial: Core Designer → Create Your First Project. However, I keep receiving error:

I also tried to download the tutorial from https://cdn.downloads.dataiku.com/public/dss-samples/TUT_FIRST_PROJECT/ and import it, however I am receiving this error:

I also tried creating tutorial via Chrome and Edge, both did not work.

Could you please help me?

Thanks!

tgb417

ps it looks like a Python configuration problem. Not necessarily a problem with the tutorial file you are downloading. Dataiku uses Python a lot to get things done.

Turribeach

Would be good to see the relevant error generated when this GUI error happens on the backend.log file under DATA_DIR/run/. It might tell you what the issue is.

tgb417

First of all, welcome to the Dataiku Community. We’re so glad you’ve joined us.

I am not a support representative.

However, In reading the error message, I wondered if any projects have ever worked on the Dataiku instance you’re working with. If you’ve gotten no other projects working on this instance, I guess that you might have some sort of Dataiku set up a problem.

You did not say whether you’re working on Windows, macOS, Linux, or in the Dataiku cloud free or one of the enterprise versions. Regardless I have found the Dataiku support team to be very helpful, and would encourage you to open a support ticket.

Togzhan

https://community.dataiku.com/discussion/comment/46419#Comment_46419

Hello, thank you for your suggestion. The issue was resolved. Thank you!