Dataiku Free Edition - Installation issues

v1ct0r
v1ct0r Registered Posts: 4

Hi,

I have a Windows laptop and I am trying to install the Dataiku free edition on it. When I run the Dataiku Launcher Setup it freezes at the 'Loading' stage with the following message box displayed:

Can you assist please?

Thank you

Victor

Operating system used: Windows 11 Home 64 bit

Operating system used: Windows 11 Home 64 bit

Operating system used: Windows 11 Home 64 bit

Operating system used: Windows 11 Home 64 bit

Operating system used: Windows 11 Home 64 bit

Answers

  • Turribeach
    Turribeach Dataiku DSS Core Designer, Neuron, Dataiku DSS Adv Designer, Registered, Neuron 2023 Posts: 2,329 Neuron

    What does the installation log file say?

  • v1ct0r
    v1ct0r Registered Posts: 4

    Thank you for getting back to me so quickly. I checked the documentation and it says that the launcher.log file is created in a subdirectory of 'LocalAppData' folder. When I check my drive I have only a c:/users/default/AppData folder. The 'LocalAppData' folder does not exist and there is no log file.

    Hope the information is helpful?

    Thanks

    Victor

  • Turribeach
    Turribeach Dataiku DSS Core Designer, Neuron, Dataiku DSS Adv Designer, Registered, Neuron 2023 Posts: 2,329 Neuron
    edited February 17

    LocalAppData is a variable not a location. The location is usually c:\Users\user\AppData\Local. Then after that you should have Dataiku\DataScienceStudio\launcher.log

  • v1ct0r
    v1ct0r Registered Posts: 4

    Thanks again for your reply. So the Dataiku documentation(Install on Windows — Dataiku DSS 13 documentation) gives the installation directories as follows:

  • Turribeach
    Turribeach Dataiku DSS Core Designer, Neuron, Dataiku DSS Adv Designer, Registered, Neuron 2023 Posts: 2,329 Neuron

    As you can see LocalAppData is referenced with % symbols indicating it's a variable not a real path. So you need to look in the directory I mentioned and find launcher.log to see what's happening.

  • v1ct0r
    v1ct0r Registered Posts: 4

    Thank you so much for your assistance. I decided to use the Virtualbox or VMWare installation option and it seemed to work fine.

    Thanks again for your help, it is much appreciated.

    Victor

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