Dash Webapp not working after a while

xjiang
xjiang Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 4 ✭
in Using Dataiku

I have dash Webapp published at Dashboard, the drop down list works fine when I open it. However, it does not work after a while, then I have to refresh the browser (chrome) to make it work. Then it happens again after a while, what could be the reason and how to fix it? thanks a lot.

Operating system used: Win10

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Answers

  • Alexandru
    Alexandru Dataiker, Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 1,225 Dataiker

    Hi @xjiang
    ,
    Could you please open a support ticket to further assist with this:

    1) Please generate a HAR when reproducing the issue
    2) send us the web app diagnostics :

    Screenshot 2024-03-20 at 7.40.30 AM.png

    Kind Regards,

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  • xjiang
    xjiang Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 4 ✭

    Done, thanks AlexT.

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