Code environment error after Ubuntu upgrade

SanderVW Registered Posts: 38 ✭✭✭✭

Hi, we recently updated our Ubuntu to version 20.04 and are experiencing issues with our custom code environments.

When running python code using the custom environment we get the following error:

Job failed: The Python process failed (exit code: 1).


To troubleshoot this, I looked at the code env but found that something is off there. When creating a new environment or updating our existing environment we get this error code:SanderVW_0-1700226096376.png

Any ideas on why this might be (and how to solve it)? They functioned correctly before our Ubuntu update and I believe all the modules are compatible with the new version. I should add that we do not get any errors when running Python code using the built-in DSS environment.

We have tried restarting DSS manually, reinstalling both the 'missing' Python module as well as Python itself and rebuilding a new code environment from scratch (which resulted in the error above), but have had no luck yet.

Thank you in advance for any advice!

Operating system used: Windows


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