Jupyter notebook - 500 : Internal Server Error

Relais4x100a2

Hi,

Since today, when I try to run a notebook or even to create a new one, I got a "500: Internal Server Error".

---

Operating system used: osx (13.5)

Alexandru

Hi,
We would need instance diagnostics. Can you please open a support chat:

https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#live-chat

https://doc.dataiku.com/dss/latest/troubleshooting/diagnosing.html#getting-an-instance-diagnosis

Thanks,

Alexandru

Hi,
Can you confirm the DSS version you are using?
Does restarting DSS help?
If you are using the launcher you can quit and restart the launcher to restart DSS.

 

Relais4x100a2

Hi AlexT,

Here are details from System info

DSS version : 12.2.0
OS : osx (13.5)
Java : Temurin (1.8.0_322)

Restarting DSS (and even my Mac) doesn't help.

Thank you for your help!