How to stop a "Update PYTHON environment" process that has been "aborting" for days

clayms

I have a "Update PYTHON environment" that has been "aborting" for over a day. How can I kill this process?

Depending on the interface, the "abort" button either does not exist, or in its place it is a greyed-out "aborting" text.

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Operating system used: centos

Alexandru

Hi @clayms
,

If you can't abort it from Administration - Monitoring- Running background tasks - "X" abort you may want to submit a support ticket with the instance diagnostics so we can review this further.

Thanks