Dash Webapp not working after a while

xjiang
Level 2
Dash Webapp not working after a while

I have dash Webapp published at Dashboard, the drop down list works fine when I open it. However, it does not work after a while, then I have to refresh the browser (chrome) to make it work. Then it happens again after a while, what could be the reason and how to fix it? thanks a lot.


Operating system used: Win10

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2 Replies
AlexT
Dataiker

Hi @xjiang,
Could you please open a support ticket to further assist with this:

1) Please generate a HAR when reproducing the issue
2) send us the web app diagnostics  :

Screenshot 2024-03-20 at 7.40.30 AM.png

Kind Regards,

xjiang
Level 2
Author

Done, thanks AlexT.

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