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Installation of DSS failed on Ubuntu - Java issue

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Installation of DSS failed on Ubuntu - Java issue

I tried to install DSS v11.0.2 on Ubuntu (20.04), but got an error:

[+] Creating data directory: DATA_DIR
[+] Saving installation log to /home/orange/Dataiku Installation Files/DATA_DIR/run/install.log
[+] Using Java at /usr/bin/java : openjdk version "11.0.17" 2022-10-18
[+] Checking required dependencies
+ Detected OS distribution : ubuntu 20.04
+ Checking required packages...
[+] Installation starting
[+] Initializing Python environment
[+] Initializing Python environment using platform default
+ Using default base Python for this platform : python3.7
created virtual environment in 112ms
creator CPython3Posix(dest=/home/orange/Dataiku Installation Files/DATA_DIR/pyenv, clear=False, no_vcs_ignore=False, global=False)
seeder FromAppData(download=False, pip=bundle, setuptools=bundle, wheel=bundle, via=copy, app_data_dir=/home/orange/.local/share/virtualenv)
added seed packages: pip==21.1.2, setuptools==57.0.0, wheel==0.36.2
activators BashActivator,CShellActivator,FishActivator,PowerShellActivator,PythonActivator,XonshActivator
[+] Precompiling Dataiku Python code
[+] Precompiling Jupyter Python code
[+] Precompiling third-party Python 3.7 code
[+] Performing initial install
[+] Writing version metadata conf=11010 product=11.0.2 revision=
[+] Writing default install config file
[+] Writing default env file
[+] Preparing data directory initial data
Error: Could not find or load main class Installation
Caused by: java.lang.ClassNotFoundException: Installation

It seems that it's a Java issue: "java.lang.ClassNotFoundException: Installation".

Any help?

Thank you.

Operating system used: Ubuntu 20.04

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1 Reply

Hi @Mihai,

Could you please attach the run/install.log file from the DSS data_dir?



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