FATAL ERROR starting DSS on a virtual box

Highlighted
Romain
Level 1
FATAL ERROR starting DSS on a virtual box
I cant connect to DSS because DSS fails to start on my virtual box.

the status when executing "./bin/dss status" seems to be pretty bad for the backend...

backend FATAL Exited too quickly (porcess log may have details)

Can you help on this please?

I ve gote the logs if needed
0 Kudos
2 Replies
Clément_Stenac Dataiker
Dataiker
Re: FATAL ERROR starting DSS on a virtual box
Hi,

It looks like some internal databases are corrupted, possibly because of a forceful shutdown of the VM.

The following procedure is a bit brutal but will give you back all projects and config (it will lose the history of jobs):

* Stop DSS
* Move away the "databases" folder in the DSS data directory (rename it to databases.old for example)
* Start DSS again
0 Kudos
Romain
Level 1
Re: FATAL ERROR starting DSS on a virtual box
I worked well!

Thank you for you help
0 Kudos
Labels (1)