Dataiku no longer starts after upgrade to macOS 13 Ventura

Hi,

As MacOS ventura was released just today the launcher is not yet compatible. We will work on that.

To workaround these issues you can start DSS manually in your terminal run:

~/Library/DataScienceStudio/dss_home/bin/dss start

If you have a failed upgrade you can run the upgrade and then start DSS with this command. Replace 11.0.3 with the latest kit available.

~/Library/DataScienceStudio/kits/dataiku-dss-11.0.3-osx/installer.sh -d ~/Library/DataScienceStudio/dss_home -n -u

Thanks,

Hi,

It may take up to 1 minute or so to start.

Can you please let us know what if you wait for a bit what you see exactly?

If it did not start please try :

~/Library/DataScienceStudio/dss_home/bin/dss stop

Can you try running the upgrade:
~/Library/DataScienceStudio/kits/dataiku-dss-11.0.3-osx/installer.sh -d ~/Library/DataScienceStudio/dss_home -n -u

If that still doesn't help please generate an instance diag and submit a support ticket and attach this.

https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html

~/Library/DataScienceStudio/dss_home/bin/dssadmin run-diagnosis -c -v -s -l diag.zip

Thanks,

Hi @tgb417
,

The incompatility with Ventura will be addressed in a future DSS release, and we will update the thread accordingly.

Besides the workaround provided, you can also edit the file:

~/Library/DataScienceStudio/kits/dataiku-dss-11.1.0-osx/scripts/install/install-deps.sh

Line:

if [ "$major" -eq 10 -a "$minor" -ge 12 -o "$major" -eq 11 -o "$major" -eq 12 ]; then

to :

if [ "$major" -eq 10 -a "$minor" -ge 12 -o "$major" -ge 11 ]; then

Save the changes and re-run the MacOS Launcher directly.

Thanks,