Dataiku no longer starts after upgrade to macOS 13 Ventura
![Dante22](https://us.v-cdn.net/6038231/uploads/Dataiku/nAvatar24.png)
I have just updated to macOS 13 Ventura and now Dataiku DSS no longer starts after the upgrade. I receive the following error:
Dataiku DSS start failed :
The Dataiku DSS installer closed with code 1
Operating system used: MacOS 13
Best Answer
-
I restarted the IS and tried again after running the update.
The below command now works:
~/Library/DataScienceStudio/dss_home/bin/dss start
Thank you!
Answers
-
Alexandru Dataiker, Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 1,211 Dataiker
Hi,
As MacOS ventura was released just today the launcher is not yet compatible. We will work on that.
To workaround these issues you can start DSS manually in your terminal run:
~/Library/DataScienceStudio/dss_home/bin/dss start
If you have a failed upgrade you can run the upgrade and then start DSS with this command. Replace 11.0.3 with the latest kit available.
~/Library/DataScienceStudio/kits/dataiku-dss-11.0.3-osx/installer.sh -d ~/Library/DataScienceStudio/dss_home -n -u
Thanks,
-
Thank you for the prompt response.
When I use the command:
~/Library/DataScienceStudio/dss_home/bin/dss start
I get the below:
Waiting for DSS supervisor to start ...
backend STARTING
ipython STARTING
nginx STARTING
DSS started, pid=7254
Waiting for DSS backend to start ..
App doe snot start.
-
Alexandru Dataiker, Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 1,211 Dataiker
Hi,
It may take up to 1 minute or so to start.
Can you please let us know what if you wait for a bit what you see exactly?
If it did not start please try :
~/Library/DataScienceStudio/dss_home/bin/dss stop
Can you try running the upgrade:
~/Library/DataScienceStudio/kits/dataiku-dss-11.0.3-osx/installer.sh -d ~/Library/DataScienceStudio/dss_home -n -uIf that still doesn't help please generate an instance diag and submit a support ticket and attach this.
https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html~/Library/DataScienceStudio/dss_home/bin/dssadmin run-diagnosis -c -v -s -l diag.zip
Thanks,
-
tgb417 Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS ML Practitioner, Dataiku DSS Core Concepts, Neuron 2020, Neuron, Registered, Dataiku Frontrunner Awards 2021 Finalist, Neuron 2021, Neuron 2022, Frontrunner 2022 Finalist, Frontrunner 2022 Winner, Dataiku Frontrunner Awards 2021 Participant, Frontrunner 2022 Participant, Neuron 2023 Posts: 1,598 Neuron
@AlexT
,If you think of it, would you post here when this has been resolved.
I did just today upgrade to 11.1.0. Starting to look into the new features.
-
Alexandru Dataiker, Dataiku DSS Core Designer, Dataiku DSS ML Practitioner, Dataiku DSS Adv Designer, Registered Posts: 1,211 Dataiker
Hi @tgb417
,The incompatility with Ventura will be addressed in a future DSS release, and we will update the thread accordingly.
Besides the workaround provided, you can also edit the file:
~/Library/DataScienceStudio/kits/dataiku-dss-11.1.0-osx/scripts/install/install-deps.sh
Line:
if [ "$major" -eq 10 -a "$minor" -ge 12 -o "$major" -eq 11 -o "$major" -eq 12 ]; then
to :
if [ "$major" -eq 10 -a "$minor" -ge 12 -o "$major" -ge 11 ]; then
Save the changes and re-run the MacOS Launcher directly.
Thanks,
-
tgb417 Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS ML Practitioner, Dataiku DSS Core Concepts, Neuron 2020, Neuron, Registered, Dataiku Frontrunner Awards 2021 Finalist, Neuron 2021, Neuron 2022, Frontrunner 2022 Finalist, Frontrunner 2022 Winner, Dataiku Frontrunner Awards 2021 Participant, Frontrunner 2022 Participant, Neuron 2023 Posts: 1,598 Neuron
When the upgrade that eventually fixes this issue is released will it typically override the changes to:
~/Library/DataScienceStudio/kits/dataiku-dss-11.1.0-osx/scripts/install/install-deps.sh
-
Thanks. In my case, I typed the "dss start' command, which did some initialization and exited. I then reran Dataiku on Ventura and it started fine. Of course, I have not yet put it through its paces.
-
Thank you kind soul! This totally worked. Phew !
-
Dataiku DSS 11.1.2 now supports macOS Ventura.
Running the launcher should guide you towards the update.
Best,
Alex
-
It works after the update. Thank you! -
tgb417 Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS ML Practitioner, Dataiku DSS Core Concepts, Neuron 2020, Neuron, Registered, Dataiku Frontrunner Awards 2021 Finalist, Neuron 2021, Neuron 2022, Frontrunner 2022 Finalist, Frontrunner 2022 Winner, Dataiku Frontrunner Awards 2021 Participant, Frontrunner 2022 Participant, Neuron 2023 Posts: 1,598 Neuron
Thanks for the update.