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DSS stratup failed

ofenek
Level 1
DSS stratup failed

Hi, 

I'm trying to install DSS on MacBook Pro M1 ship and I'm getting the following error: 

Starting Data Science Studio.app

dssHome:/Users/ouardafenek/Library/DataScienceStudio/dss_home dssBin:/Users/ouardafenek/Library/DataScienceStudio/dss_home/bin/dss

Starting Java check

/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/_find-java.sh

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_291"

 

[Install] /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java

 

[Install] EOF reached

[Java check] EOF reached

[Java check] Exception reading from handle *** -[NSConcreteFileHandle availableData]: No such file or directory

Java check terminated with status 0

Previous failed install exists, installing

[Install] *********************************************

*           Dataiku DSS installer           *

*********************************************

 

[Install] [!] *****************************************************

[!] /Users/ouardafenek/Library/DataScienceStudio/dss_home contains a previously failed install of DSS

[!] Moving it out of the way and proceeding

[!] *****************************************************

 

[Install] [+] Creating data directory: /Users/ouardafenek/Library/DataScienceStudio/dss_home

 

[Install] [+] Saving installation log to /Users/ouardafenek/Library/DataScienceStudio/dss_home/run/install.log

 

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_291"

 

[Install] [+] Checking required dependencies

 

[Install] + Detected OS distribution : osx 11.3

 

[Install] + Checking required packages...

 

[Install] [+] Installation starting

 

[Install] [+] Initializing Python environment

[+] Initializing Python environment using platform default

 

[Install] + Using default base Python for this platform : /usr/bin/python2.7

 

[Install] created virtual environment CPython2.7.16.final.0-64 in 198ms

  creator CPython2macOsFramework(dest=/Users/ouardafenek/Library/DataScienceStudio/dss_home/pyenv, clear=False, no_vcs_ignore=False, global=False)

  seeder FromAppData(download=False, pip=bundle, wheel=bundle, setuptools=bundle, via=copy, app_data_dir=/Users/ouardafenek/Library/Application Support/virtualenv)

    added seed packages: pip==20.3.3, setuptools==44.1.1, wheel==0.36.2

  activators PythonActivator,CShellActivator,FishActivator,PowerShellActivator,BashActivator

 

[Install] [+] Precompiling Dataiku Python code

 

[Install] /Applications/DataScienceStudio.app/Contents/Resources/kit/installer.sh: line 322:  4896 Killed: 9               "$pythonBin" -m compileall -q "$MYDIR"/python

[-] Error precompiling Dataiku Python code (ignored)

[+] Precompiling Jupyter Python code

 

[Install] /Applications/DataScienceStudio.app/Contents/Resources/kit/installer.sh: line 322:  4897 Killed: 9               "$pythonBin" -m compileall -q "$MYDIR"/dku-jupyter

[-] Error precompiling Jupyter Python code (ignored)

 

[Install] EOF reached

[install] EOF reached

[install] Exception reading from handle *** -[NSConcreteFileHandle availableData]: No such file or directory

DSS installer terminated with status 137

DSS installer failed , fatal error

 

 

Any help please ??? 

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3 Replies
CoreyS
Community Manager
Community Manager

Hi @ofenek  and welcome to the Dataiku Community. At this time DSS installation on Apple M1 MacBooks is not supported. We currently do not have an ETA for a compatible release. More information about M1 compatibility with DSS can be found on this thread: DSS fail to install on Mac M1.

If this is the first time you are trying out DSS and would still like to use it, we encourage you to use Dataiku Online with a 14 day free trial

Looking for more resources to help you use Dataiku effectively and upskill your knowledge? Check out these great resources: Dataiku Academy | Documentation | Knowledge Base

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sergeyd
Dataiker
Dataiker

Hi @ofenek,

As @CoreyS mentioned, this is a known limitation due to python compilation issues (not really DSS but still). Based on the community thread, you can try to workaround this by installing the Rosetta emulator: 

https://support.apple.com/en-us/HT211861

 

sergeyd
Dataiker
Dataiker

Also, you can try an option with base Python3.7 for installer.sh: 

<DSS_INSTALL_DIR>/installer.sh -d <DSS_DATA_DIR> -P python3.7

 

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