Organizations often say they want to be data-driven, analytically empowered, or even an AI organization. But what does it actually mean to be an “AI organization?” Have you ever heard anyone say they wanted to be a fax-driven organization or a phone-driven organization? Probably not. And that is exactly how Jeff McMillan, Chief Analytics and Data Officer for Morgan Stanley Wealth Management, explains how it sounds when organizations say they're aiming to become an "AI organization.”
He explains that AI is a tool just like mobile and the internet — a tool that we use to do better. It should not be a goal in itself. What’s important is to be an intelligent organization. In this blog post, we will focus on Jeff’s view of the intelligent organization which he shared during the just-released EGG On Air Episode.
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