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504 Error when reading data from Redshift table (DSS)

SueMMoore
Level 1
504 Error when reading data from Redshift table (DSS)

We are facing an issue while trying to read data from a redshift table, it seems to be a timeout issue.

Is there a timeout for connections in Dataiku?

Getting a 504 errors, The proxy that drops the connections (between your browser and DSS) that stay open idle for more than 30 seconds.

Has anyone checked the DSS infrastructure to check the proxy configuration?

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A banner prompting to get Dataiku DSS