Question about installing DSS on mac

marine_c
marine_c Partner, Dataiku DSS Core Designer, Registered Posts: 3 Partner

I tried to install DSS on Mac according to the procedure describe here : https://www.dataiku.com/product/get-started/mac/

When I double-click to start DSS the link http://localhost:11200/ Is inaccessible : ERR_CONNECTION_REFUSED

When I run : ./bin/dss status :

backend RUNNING pid 1196, uptime 17:33:01

ipython RUNNING pid 1194, uptime 17:33:01

nginx FATAL Exited too quickly (process log may have details)

I think the problem is nginx and when I show the nginx.log :

dyld: lazy symbol binding failed: Symbol not found: _clock_gettime

Referenced from: /Applications/DataScienceStudio.app/Contents/Resources/kit/tools/sbin/nginx (which was built for Mac OS X 10.12)

Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _clock_gettime

Referenced from: /Applications/DataScienceStudio.app/Contents/Resources/kit/tools/sbin/nginx (which was built for Mac OS X 10.12)

Expected in: /usr/lib/libSystem.B.dylib

Can you help me about that ?

Answers

  • Alex_Combessie
    Alex_Combessie Alpha Tester, Dataiker Alumni Posts: 539 ✭✭✭✭✭✭✭✭✭

    Hi,

    Could you please attach the install.log that is under the DATADIR/run folder? Since you are on macOS, the DATADIR is ~/Library/DataScienceStudio/dss_home.

    Thanks,

    Alex

  • marine_c
    marine_c Partner, Dataiku DSS Core Designer, Registered Posts: 3 Partner

    The install.log

  • Alex_Combessie
    Alex_Combessie Alpha Tester, Dataiker Alumni Posts: 539 ✭✭✭✭✭✭✭✭✭

    Hi,

    Thank you. According to this log, your macOS version is 10.11 which is no longer supported by DSS (see requirements). I would suggesting updating your system to macOS version 10.12 (Sierra) or later, and reinstalling DSS.

    Hope it helps,

    Alex

  • marine_c
    marine_c Partner, Dataiku DSS Core Designer, Registered Posts: 3 Partner

    Thanks for your help, I will try this

    Marine

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