Broken pages in the academy

lucas46 · October 23

Hello everyone !

I'm trying to obtain the Advanced Designer Certificate but several pages are broken, only the header seams to appear.

I've tried from Firefox and Edge.

Anyone noticed the same problem ?

Sean · October 23

https://community.dataiku.com/discussion/45318/broken-pages-in-the-academy

Hi @lucas46 , I don't have this same problem. Can you share more details?

lucas46 · October 23

https://community.dataiku.com/discussion/comment/46759#Comment_46759

Hi, thanks for your answer.

For example, if I try to access to the page about the Advanced Designer Path page (https://academy.dataiku.com/path/advanced-designer) or even the general Learning Paths page (https://academy.dataiku.com/page/learning-paths), I get a blank page with only the header (see image).

Everything worked fine for me yesterday while I was completing the Core Designer Certificate, but today nothing seems to work (in the Academy at least, the rest of Dataiku works fine for me).

Thanks again

Alexandru · October 23

Hi @lucas46 ,
I'm not able to reproduce the issue, it could be a caching issue on your browser can you try to force reload the page CRTL + SHIFT +R?
Thanks

lucas46 · October 23

https://community.dataiku.com/discussion/comment/46761#Comment_46761

Hi, thanks for your answer.

I tried, didn't work either.

Thanks anyway

Isabelle · October 24

https://community.dataiku.com/discussion/comment/46763#Comment_46763

Hi,
Just like Alexandru and Sean, I was unable to reproduce the issue. Here are a few things you could try:

Have you tried signing out and then signing back in, in case it’s a login issue?
Could you try accessing the Academy in Chrome? You might also try using an incognito window to make sure browser extensions or cached scripts aren’t interfering.
If you’re using any ad blockers, could you disable them temporarily?

I hope one of these suggestions helps!

Kind regards,
Isabelle

lucas46 · October 24

Hello everyone, I somehow managed to make it work by switching to French language.

It seems to be the only solution, for example : french language page for learning paths (https://academy.dataiku.com/page/fr-learning-paths) works, but english (https://academy.dataiku.com/page/learning-paths) still doesn't.

Thanks anyway for your help !

lucas46 · October 24

Hello again ! Have you tried reproducing the error by switching your browsers's main language to french ?

I switched mine to english (from french) and it made the error disappear.

Regards

Isabelle · October 24

Hi,
While yesterday, I could access the academy in JA, EN and FR, now, I reproduce your error in FR. I can only see the content in EN. This is pretty curious. Thanks for the information. We need to investigate.

Isabelle

Broken pages in the academy

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