Unable to create Python code environment after upgrading to DSS 14

Goto
Goto Registered Posts: 2 ✭✭
in General Discussion

Setup: AWS EC2 (Dataiku Cloud Stack)

DSS version: 14.0.0 → upgraded again today to 14.0.2

Issue: When I try to create a new Python environment via “Administration ▸ Code envs ▸ New Python env,” the following error appears:

Environment creation failed
Command failed: '/opt/dataiku-dss-14.0.2/scripts/_create-virtualenv.sh' (exit code: 1)

Observation: backend.log shows an error indicating that the Python path cannot be found.

Question: This worked without problems up to the 13.x series. Is this a 14.x-specific requirement change or a known bug?

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Answers

  • Yasmine_T
    Yasmine_T Registered Posts: 67 ✭✭✭✭

    Hi @Goto,

    I hope that you are doing well:)

    Thank you very much for reaching out. This issue requires further details for investigation. As this is a public forum, we highly discourage sharing any full logs or private information here. Our support team is here to investigate this issue and help you through the resolution process. Please open a support ticket here: https://support.dataiku.com/support/tickets/new

    Could you please add the log related to this fail as well?

    We are looking forward to working with you on this issue.

    Best,

    Yasmine

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  • Goto
    Goto Registered Posts: 2 ✭✭

    Hi @Yasmine_T,

    Thank you for your prompt reply.

    I will open a support ticket using the link you provided and upload the relevant log files to assist with your investigation.

    Best regards,
    Goto

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