Error when renewing license on Dataiku Govern

Aik Hean
Aik Hean Registered Posts: 1 ✭
in Setup & Configuration

Hi,

I've encounter an error while trying to renew license in Dataiku Govern.

image.png

My current license is expiring in 30th July 2025.

What do I need to do to resolve this? Preferably another way without upgrading the DSS.

Thanks.

Sean

Operating system used: Windows

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Answers

  • Turribeach
    Turribeach Dataiku DSS Core Designer, Neuron, Dataiku DSS Adv Designer, Registered, Neuron 2023 Posts: 2,577 Neuron
    edited July 29

    Speak with your account manager. They can reissue the license in the older format.

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  • Yasmine_T
    Yasmine_T Registered Posts: 67 ✭✭✭✭

    Hi,

    I hope that you are doing well:)

    Indeed, Turribeach is right here, this type of licensing issues/requests needs to be discussed with your Account Manager. You can also contact our support team if you don't know who to contact.

    I wish you a great day.

    Don't hesitate to reach out if you have any further questions or inquiries.

    Best,

    Yasmine

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