Requesting Academy Account Merge: Lost access to old corporate email

Cesar_Zea_Gomez

Hi Community Team and Academy Support,

I am writing to request assistance with merging my Dataiku Academy accounts to recover my certifications.I recently left my previous employer and no longer have access to the corporate email address where I completed all of my Dataiku certifications.Following the recommended procedure:

- I have already created a new Academy account using my active, accessible email address (this one I'm using to post this question).
- I sent an email to academy-support@dataiku.com two days ago detailing both the old and new email addresses to request the merge.

Since I have not received a reply yet and I am eager to recover my progress and access my certificates, I was hoping a community moderator could help escalate this request or assist me with the merge.

For privacy reasons, I am not posting my email addresses publicly here, but I can share them immediately via private message to an official moderator or linkedIn message.

This is my linkedin profile where wuth my certifications: https://www.linkedin.com/in/cesarzea/

Please, help me on recovering my learning path and certifications. I would like to continue promoting Dataiku.

Thank you very much for your time and help!

Best regards.

Sean

https://community.dataiku.com/discussion/45618/requesting-academy-account-merge-lost-access-to-old-corporate-email

Hi @Cesar_Zea_Gomez , for whatever reason, it doesn't seem like we received your email. I'm reaching out to you now by mail. Thanks!