Cannot Save Jupyter Notebook

art271

Hello community,

I’m using DSS 13 on-premise, which was installed just a few days ago in my company, so it’s a fresh setup.
I started configuring code environments with Jupyter kernel installation to run Python code in Jupyter Notebooks. Initially, I was able to save my notebooks without any problems, but for some unknown reason — and without any configuration changes — I can no longer save my notebooks (Ctrl+S returns "Autosave failed").

When I try to "Force Reload" the notebook, I get the following error:
"Oops: an unexpected error occurred while calling the Jupyter server; XhrError: error".

I'm still able to run cells.

Here’s what I’ve already tried:

• Restarting the kernel
• Shutting down and reopening the notebook
• Creating a new code environment
• Testing in a new project

Unfortunately, none of these actions resolved the issue.

Does anyone have an idea on how to fix this problem?

Thanks in advance for your help!

Kimberley

Hello,

The best way to get help with your technical issue is to log a Dataiku support ticket using your company email. In the support ticket, please link this community post, and we will provide you with the next steps to troubleshoot your issue.

Thanks,

Kimmy

Yasmine_T

Hi!

I hope that you are doing well.

This issue would be better handled through a ticket given the behavior experienced. Would you mind opening a ticket here so we can follow up on this case with you?

https://support.dataiku.com/support/tickets

We will request more informations on the ticket to properly investigate the issue.

Best,

Yasmine

yonghyun

status 를 확인하는것이 좋아보입니다.

{data_dir}/bin/dss status