ERR_DASHBOARD_EXPORT

Hay_KH1

Hello,

When trying to export a Dashboard in DSS 10.0.7 I get the following error:

'error', new Error('Page crashed!')); ^Error: Page crashed! at Page._onTargetCrashed as shown in the following screenshot.

I followed the installation guide from https://doc.dataiku.com/dss/latest/installation/graphics-export.html to enable the feature and I made disable the additional sandbox protection (Option2 : Disable sanbox) .

The messages during installing the graphics export might show some issue - however, I am not sure because the final result seems to be successful

opmloapp@opmloan1:/var/opt/data/flat/dataiku/an$ ./bin/dssadmin install-graphics-export
[+] Saving installation log to /var/opt/data/flat/dataiku/an/run/install.log
[+] Checking dependencies
+ Detected OS distribution : ubuntu 20.04
+ Checking required packages...
[+] Installing additional modules for dashboard and flow export feature

up to date, audited 45 packages in 714ms

4 vulnerabilities (3 moderate, 1 critical)

To address all issues, run:
npm audit fix

Run `npm audit` for details.
[+] Enabling graphics export in DSS
Loading plugin: conda-virtualenvs
Loading plugin: deeplearning-image
Loading plugin: gke-clusters
Loading plugin: ml-assisted-labeling
Loading plugin: model-error-analysis
Loading plugin: model-fairness-report
Loading plugin: model-stress-test
Loading plugin: project-deployer
Loading plugin: text-summarization
Loading plugin: timeseries-forecast
[2022/08/12-15:19:33.196] [main] [INFO] [dku.logging] - Loading logging settings
[2022/08/12-15:19:33.199] [main] [INFO] [dku.logging] - Configuring additional logging settings from /opt/application/mloapp/dataiku-dss-10.0.7/resources/logging/dku-log4j.properties
[2022/08/12-15:19:33.214] [main] [INFO] [dku.logging] - Configuring additional JUL logging settings from /opt/application/mloapp/dataiku-dss-10.0.7/resources/logging/dku-log-jul.properties
[2022/08/12-15:19:33.589] [main] [INFO] [dku.builtins] - Loading countries geo data
[2022/08/12-15:19:33.753] [main] [INFO] [org.springframework.beans.factory.support.DefaultListableBeanFactory] - Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@347bdeef: defining beans [org.springframework.context.annotation.internalConfigurationAnnotationProcessor,org.springframework.context.annotation.internalAutowiredAnnotationProcessor,org.springframework.context.annotation.internalRequiredAnnotationProcessor,org.springframework.context.annotation.internalCommonAnnotationProcessor,springUtils,DKUTransactionService,generalSettingsDAO,projectCommitModeService,filesBasedConnectionsDAO,addableVariablesService,org.springframework.context.annotation.ConfigurationClassPostProcessor.importAwareProcessor]; root of factory hierarchy
[2022/08/12-15:19:33.782] [main] [INFO] [com.dataiku.dip.DKUApp] - Reading /var/opt/data/flat/dataiku/an/install.ini
SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/opt/application/mloapp/dataiku-dss-10.0.7/lib/ivy/backend-run/slf4j-log4j12-1.7.25.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/opt/application/mloapp/dataiku-dss-10.0.7/lib/ivy/common-run/slf4j-log4j12-1.7.25.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
SLF4J: Actual binding is of type [org.slf4j.impl.Log4jLoggerFactory]
[2022/08/12-15:19:33.890] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe [git, --version],/usr/bin
[2022/08/12-15:19:33.901] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe may return 'git version 2.25.1'
[2022/08/12-15:19:33.901] [main] [DEBUG] [org.eclipse.jgit.util.FS] - remaining output:

[2022/08/12-15:19:33.901] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe [git, config, --system, --edit],/usr/bin
[2022/08/12-15:19:33.904] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe may return '/etc/gitconfig'
[2022/08/12-15:19:33.904] [main] [DEBUG] [org.eclipse.jgit.util.FS] - remaining output:

[2022/08/12-15:19:34.045] [main] [INFO] [dku.cli.graphicsExport] - Setting-up graphics export
[2022/08/12-15:19:34.061] [main] [DEBUG] [dip.transactions] - Begin commit
[2022/08/12-15:19:34.076] [main] [INFO] [dip.commitbehavior] - Candidate commit [GLOBAL] [no:auth] CLI: Enabled graphics (dashboard and flow) export (from command-line) :
- /general-settings.json

[2022/08/12-15:19:34.077] [main] [DEBUG] [com.dataiku.dip.transactions.fs.FSyncUtils] - writeAndSync: /var/opt/data/flat/dataiku/an/config/.ts/general-~settings.json
[2022/08/12-15:19:34.081] [main] [DEBUG] [com.dataiku.dip.transactions.fs.FSyncUtils] - writeAndSync: /var/opt/data/flat/dataiku/an/config/.journal
[2022/08/12-15:19:34.160] [main] [DEBUG] [com.dataiku.dip.transactions.git.CommitQueue] - Executing Git commit:
[GLOBAL] [no:auth] CLI: Enabled graphics (dashboard and flow) export (from command-line) :
- /general-settings.json

[2022/08/12-15:19:34.243] [main] [INFO] [dip.transactions] - Transaction committed [exec=88ms commitWait=0ms commitExec=167ms]
[+] Done

Any ideas what could be the issue here?

---

Operating system used: Ubuntu

CoreyS

Hi @Hay_KH1
and welcome to the Dataiku Community. As we have already advised, support on this issue will be facilitated directly through our support portal. Once a solution is provided, if relevant, we'll post it here as well for the purpose of knowledge sharing.