Data Science Studio startup failed Mac OS Monterey - Intel i5 'MacBook Air 2013'

marc_perez

Hello,

I am having this problem when running an instance of DataIku in my machine, it started happening when I upraged my machine to MacOS Monterey. Can someone help me as soon as possible? I need to present some report

Thank you beforehand.

I attach the log:

Starting Data Science Studio.app

dssHome:/Users/marc/Library/DataScienceStudio/dss_home dssBin:/Users/marc/Library/DataScienceStudio/dss_home/bin/dss

Starting Java check

/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/_find-java.sh

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_311"

[Install] /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java

[Java check] EOF reached

[Java check] EOF reached

Java check terminated with status 0

dss-version exists, doing stop-upgrade-start

Running DSS task for 'stop'

[DSS] dss: DSS supervisor is not running

[dss stop] EOF reached

[dss stop] EOF reached

[Install] *********************************************

* Dataiku DSS installer *

*********************************************

[Install] [+] /Users/marc/Library/DataScienceStudio/dss_home already exists and is a DSS installation

[Install] [+] Saving installation log to /Users/marc/Library/DataScienceStudio/dss_home/run/install.log

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_311"

[Install] [+] Checking required dependencies

[Install] + Detected OS distribution : osx 12.0

[Install] *** OS distribution not supported *** osx 12.0

[Install]

[-] Dependency check failed

[-] You can install required dependencies with:

[-] sudo -i "/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/install/install-deps.sh" -without-java

[-] You can also disable this check with the -n installer flag

[install] EOF reached

[install] EOF reached

DSS installer terminated with status 1

DSS installer failed , fatal error

---

Operating system used: MacOS Monterey

Sergey

Hi @marc_perez

You can find the answer to this question here:
https://community.dataiku.com/t5/Setup-Configuration/Cant-start-dataiku-on-MacOS-12/m-p/20912#M1931

which basically takes a solution from another community thread:

https://community.dataiku.com/t5/Setup-Configuration/DSS-Startup-failed-on-MacOS-11-Big-Sur/m-p/11864

marc_perez

Thank you very much for your reply @sergeyd
,

What worked for me was what @CoreyS
said:

/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/install/install-deps.sh and either remove or comment out lines 174 - 176:

if [ "$major" -ne 10 -o "$minor" -lt 12 ]; then
notSupported
fi

Bhairavi_m

I am having the same issue!

CoreyS

Hi @Bhairavi_m
did you find the solution on the page helpful?