DSS stratup failed

Options
ofenek
ofenek Registered Posts: 1 ✭✭✭

Hi,

I'm trying to install DSS on MacBook Pro M1 ship and I'm getting the following error:

Starting Data Science Studio.app

dssHome:/Users/ouardafenek/Library/DataScienceStudio/dss_home dssBin:/Users/ouardafenek/Library/DataScienceStudio/dss_home/bin/dss

Starting Java check

/Applications/DataScienceStudio.app/Contents/Resources/kit/scripts/_find-java.sh

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_291"

[Install] /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java

[Install] EOF reached

[Java check] EOF reached

[Java check] Exception reading from handle *** -[NSConcreteFileHandle availableData]: No such file or directory

Java check terminated with status 0

Previous failed install exists, installing

[Install] *********************************************

* Dataiku DSS installer *

*********************************************

[Install] [!] *****************************************************

[!] /Users/ouardafenek/Library/DataScienceStudio/dss_home contains a previously failed install of DSS

[!] Moving it out of the way and proceeding

[!] *****************************************************

[Install] [+] Creating data directory: /Users/ouardafenek/Library/DataScienceStudio/dss_home

[Install] [+] Saving installation log to /Users/ouardafenek/Library/DataScienceStudio/dss_home/run/install.log

[Install] [+] Using Java at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java : java version "1.8.0_291"

[Install] [+] Checking required dependencies

[Install] + Detected OS distribution : osx 11.3

[Install] + Checking required packages...

[Install] [+] Installation starting

[Install] [+] Initializing Python environment

[+] Initializing Python environment using platform default

[Install] + Using default base Python for this platform : /usr/bin/python2.7

[Install] created virtual environment CPython2.7.16.final.0-64 in 198ms

creator CPython2macOsFramework(dest=/Users/ouardafenek/Library/DataScienceStudio/dss_home/pyenv, clear=False, no_vcs_ignore=False, global=False)

seeder FromAppData(download=False, pip=bundle, wheel=bundle, setuptools=bundle, via=copy, app_data_dir=/Users/ouardafenek/Library/Application Support/virtualenv)

added seed packages: pip==20.3.3, setuptools==44.1.1, wheel==0.36.2

activators PythonActivator,CShellActivator,FishActivator,PowerShellActivator,BashActivator

[Install] [+] Precompiling Dataiku Python code

[Install] /Applications/DataScienceStudio.app/Contents/Resources/kit/installer.sh: line 322: 4896 Killed: 9 "$pythonBin" -m compileall -q "$MYDIR"/python

[-] Error precompiling Dataiku Python code (ignored)

[+] Precompiling Jupyter Python code

[Install] /Applications/DataScienceStudio.app/Contents/Resources/kit/installer.sh: line 322: 4897 Killed: 9 "$pythonBin" -m compileall -q "$MYDIR"/dku-jupyter

[-] Error precompiling Jupyter Python code (ignored)

[Install] EOF reached

[install] EOF reached

[install] Exception reading from handle *** -[NSConcreteFileHandle availableData]: No such file or directory

DSS installer terminated with status 137

DSS installer failed , fatal error

Any help please ???

Answers

  • CoreyS
    CoreyS Dataiker Alumni, Dataiku DSS Core Designer, Dataiku DSS Core Concepts, Registered Posts: 1,150 ✭✭✭✭✭✭✭✭✭
    Options

    Hi @ofenek
    and welcome to the Dataiku Community. At this time DSS installation on Apple M1 MacBooks is not supported. We currently do not have an ETA for a compatible release. More information about M1 compatibility with DSS can be found on this thread: .

    If this is the first time you are trying out DSS and would still like to use it, we encourage you to use Dataiku Online with a 14 day free trial.

  • Sergey
    Sergey Dataiker, Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS Core Concepts Posts: 365 Dataiker
    Options

    Hi @ofenek
    ,

    As @CoreyS
    mentioned, this is a known limitation due to python compilation issues (not really DSS but still). Based on the community thread, you can try to workaround this by installing the Rosetta emulator:

    https://support.apple.com/en-us/HT211861

  • Sergey
    Sergey Dataiker, Dataiku DSS Core Designer, Dataiku DSS & SQL, Dataiku DSS Core Concepts Posts: 365 Dataiker
    edited July 17
    Options

    Also, you can try an option with base Python3.7 for installer.sh:

    <DSS_INSTALL_DIR>/installer.sh -d <DSS_DATA_DIR> -P python3.7

Setup Info
    Tags
      Help me…