New jupyter notebook error 403 Forbidden

risto
Level 1
New jupyter notebook error 403 Forbidden

I've been using dataiku and notebooks just fine before. My profile/user was recently closed since the (licence?) slot needed to be borrowed/transferred for a while. Then it was put back on with all the same authorization levels as all the other users.

Now when I try to open any jupyter notebook on a project I get "403 Forbidden". I can run the code just fine from the recipe view but can't open it for editing in notebooks. Other users don't have this kind of problem. I tried both firefox & chrome. It's the same. Relogin, cluster restart no effect.


Operating system used: Win 11

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1 Reply
AlexT
Dataiker

Hi @risto ,

Could you please open a support ticket about this :
https://doc.dataiku.com/dss/latest/troubleshooting/diagnosing.html#getting-an-instance-diagnosis
https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#guidelines-for-submitting-...
It will be best handled over support. Please ask your space admin to obtain the instance diagnostics https://doc.dataiku.com/dss/latest/troubleshooting/diagnosing.html#getting-an-instance-diagnosis

Share the exact notebook name/user affected in the ticket details.


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