Sign up to take part
Registered users can ask their own questions, contribute to discussions, and be part of the Community!
Registered users can ask their own questions, contribute to discussions, and be part of the Community!
When trying to export a model documentation file in DSS 8.0.1 I get the a ERR_DASHBOARD_EXPORT_SAND_BOXING_ERROR as shown in the following screenshot.
I followed the installation guide from https://doc.dataiku.com/dss/latest/installation/graphics-export.html to enable the feature and I made sure that user namespaces are enabled:
root@5413f935b872:/ws/dss# sysctl user.max_user_namespaces user.max_user_namespaces = 1029754
The messages during installing the graphics export might show some issue - however, I am not sure because the final result seems to be successful.
dataiku@5413f935b872:~/dss$ ./bin/dssadmin install-graphics-export [+] Saving installation log to /ws/dss/run/install.log [+] Checking dependencies + Detected OS distribution : ubuntu 18.04 + Checking required packages... [+] Installing additional modules for dashboard and flow export feature > puppeteer@1.20.0 install /ws/dataiku-dss-8.0.1/resources/graphics-export/node_modules/puppeteer > node install.js Chromium downloaded to /ws/dataiku-dss-8.0.1/resources/graphics-export/node_modules/puppeteer/.local-chromium/linux-686378 npm WARN saveError ENOENT: no such file or directory, open '/ws/dataiku-dss-8.0.1/resources/graphics-export/package.json' npm WARN enoent ENOENT: no such file or directory, open '/ws/dataiku-dss-8.0.1/resources/graphics-export/package.json' npm WARN graphics-export No description npm WARN graphics-export No repository field. npm WARN graphics-export No README data npm WARN graphics-export No license field. + fs@0.0.1-security + puppeteer@1.20.0 updated 2 packages and audited 70 packages in 24.447s 1 package is looking for funding run `npm fund` for details found 0 vulnerabilities [+] Enabling graphics export in DSS Loading plugin: feature-generation-genetic-algorithms Loading plugin: geoadmin Loading plugin: lstm-festo Loading plugin: object-detection-gpu Loading plugin: model-lightgbm Loading plugin: timeseries-filter Loading plugin: visual-vtux Loading plugin: vtux-lstm [2020/09/02-11:33:20.247] [main] [INFO] [dku.logging] - Loading logging settings [2020/09/02-11:33:20.250] [main] [INFO] [dku.logging] - Configuring additional logging settings from /ws/dataiku-dss-8.0.1/resources/logging/dku-log4j.properties [2020/09/02-11:33:20.263] [main] [INFO] [dku.logging] - Configuring additional JUL logging settings from /ws/dataiku-dss-8.0.1/resources/logging/dku-log-jul.properties [2020/09/02-11:33:20.644] [main] [INFO] [org.springframework.beans.factory.support.DefaultListableBeanFactory] - Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@3ad394e6: defining beans [org.springframework.context.annotation.internalConfigurationAnnotationProcessor,org.springframework.context.annotation.internalAutowiredAnnotationProcessor,org.springframework.context.annotation.internalRequiredAnnotationProcessor,org.springframework.context.annotation.internalCommonAnnotationProcessor,springUtils,DKUTransactionService,generalSettingsDAO,projectCommitModeService,filesBasedConnectionsDAO,addableVariablesService,org.springframework.context.annotation.ConfigurationClassPostProcessor.importAwareProcessor]; root of factory hierarchy SLF4J: Class path contains multiple SLF4J bindings. SLF4J: Found binding in [jar:file:/ws/dataiku-dss-8.0.1/lib/ivy/backend-run/slf4j-log4j12-1.7.6.jar!/org/slf4j/impl/StaticLoggerBinder.class] SLF4J: Found binding in [jar:file:/ws/dataiku-dss-8.0.1/lib/ivy/common-run/slf4j-log4j12-1.7.21.jar!/org/slf4j/impl/StaticLoggerBinder.class] SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation. SLF4J: Actual binding is of type [org.slf4j.impl.Log4jLoggerFactory] [2020/09/02-11:33:20.779] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe [git, --version],/usr/bin [2020/09/02-11:33:20.788] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe may return 'git version 2.17.1' [2020/09/02-11:33:20.788] [main] [DEBUG] [org.eclipse.jgit.util.FS] - remaining output: [2020/09/02-11:33:20.788] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe [git, config, --system, --edit],/usr/bin [2020/09/02-11:33:20.793] [main] [DEBUG] [org.eclipse.jgit.util.FS] - readpipe may return '/etc/gitconfig' [2020/09/02-11:33:20.793] [main] [DEBUG] [org.eclipse.jgit.util.FS] - remaining output: [2020/09/02-11:33:20.909] [main] [INFO] [dku.cli.graphicsExport] - Setting-up graphics export [2020/09/02-11:33:20.923] [main] [DEBUG] [dip.transactions] - Begin commit [2020/09/02-11:33:20.935] [main] [INFO] [dip.commitbehavior] - Candidate commit [GLOBAL] [no:auth] CLI: Enabled graphics (dashboard and flow) export (from command-line) : - /general-settings.json [2020/09/02-11:33:20.936] [main] [DEBUG] [com.dataiku.dip.transactions.fs.FSyncUtils] - writeAndSync: /ws/dss/config/.ts/general-~settings.json [2020/09/02-11:33:21.128] [main] [DEBUG] [com.dataiku.dip.transactions.fs.FSyncUtils] - writeAndSync: /ws/dss/config/.journal [2020/09/02-11:33:21.173] [main] [DEBUG] [com.dataiku.dip.transactions.git.CommitQueue] - Executing Git commit: [GLOBAL] [no:auth] CLI: Enabled graphics (dashboard and flow) export (from command-line) : - /general-settings.json [2020/09/02-11:33:21.264] [main] [INFO] [dip.transactions] - Transaction committed [exec=78ms commitWait=0ms commitExec=329ms] [+] Done
Any ideas what could be the issue here?
For others who might face the same issue: disabling sandboxing (Option #2) prevents the error.
Hi,
Could you please open a support ticket (https://doc.dataiku.com/dss/latest/troubleshooting/obtaining-support.html#editor-support-for-dataiku...) and attach a diagnostic of the DSS instance (Administration > Maintenance > Diagnostic tool)?
Note that you need to be administrator of the DSS instance - else you'll need to ask your admin
If the resulting file is too large for the suppoprt portal (> 15 MB), you can use https://dl.dataiku.com to send it to us. Please don't forget to send the link that is generated when you upload the file.
I just created a ticket. Unfortunately the ticket was not linked to my account I created and I cannot find it anymore. Can you confirm that the ticket is created?
@rmios yes, we received your ticket and already responded to it but looks like the message hasn't been delivered back to you. The email used to create a ticket was d****l.s***l@festo.net. Please let us know the correct email address.
Basically we suggested to use the second option from here:
https://doc.dataiku.com/dss/latest/installation/graphics-export.html#option-2-disable-sandbox
Sorry, it was a typo on my end and should be .com (instead of .net).
Ok, I'll update the email in the support ticket.
For others who might face the same issue: disabling sandboxing (Option #2) prevents the error.