Community Conundrum 25:Feature Visualization is now live! Read More

HTTP code: 500, Code: ERR_SQL_DB_UNREACHABLE, type: com.dataiku.dip.exceptions.CodedSQLException

Level 2
HTTP code: 500, Code: ERR_SQL_DB_UNREACHABLE, type: com.dataiku.dip.exceptions.CodedSQLException

Got this error when importing data after three days of use. 

How I get this error: Import your first dataset-->import existing-->choose connection to import from-->choose a connection to browse

Screen Shot 2020-06-22 at 10.07.28 AM.png

 

It worked in my first project three days ago. Can I fix this from my side?

0 Kudos
5 Replies
Dataiker
Dataiker

Hi @cindy2000_sh , 

Can you test if your database server is running? You may also test the DB connection from the admin page, by opening Administration -> Connections -> your connection and then clicking on "Test" on the bottom of the page.

Andrey Avtomonov
R&D Engineer @ Dataiku
Level 2
Author

Hi Andrey,

In the admin page, I can only see License/Clusters/Code Envs. Is that the correct page?

Dataiker
Dataiker

yes, it's this screen, however, you need to be logged in as admin in order to see the list of connections.

Andrey Avtomonov
R&D Engineer @ Dataiku
Dataiker
Dataiker

Hi Cindy,

Are you by any chance logged in as the admin user on your DSS instance? You seem to be logged in as a non-admin user, which explains why you are only able to see this particular pages/tabs. 

Thanks,

Andrew

Level 2
Author

Hi, 

I think I have found my data, thank you so much!