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error when starting dataiku-dss-5.0.5: The native API dll was not found

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error when starting dataiku-dss-5.0.5: The native API dll was not found
Hello,

I'm running Windows 10 Pro with hypervisor enabled. I get the following error when starting dataiku-dss-5.0.5 for the first time:

The native API dll was not found (C:\WINDOWS\system32\WinHvPlatform.dll) (VERR_NEM_NOT_AVAILABLE).

VT-x is not available (VERR_VMX_NO_VMX).

Result Code: E_FAIL (0x80004005)

Component: ConsoleWrap

Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}
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Dataiker
Dataiker

Hi Jeff,



You will find some help in the Troubleshooting section of the documentation page for virtual machine installation.



Jeremy

Jeremy, Product Manager at Dataiku
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